本店在寄出所有產品之前, 會將客戶購買的產品及運送內容拍下給客戶, 如屬運作的產品, 本店會拍攝測試短片, 確保產品運作正常, 請客戶在收到資料後即時刻對, 如發現資料錯誤的話, 請即時提出更正。一旦產品在送出後, 不能退換或退款。
如網上成功付款的產品, 屬於供應商缺貨品, 本店會於48小時進行相關缺貨產品退款事項。如客人以銀行轉帳方式/ 到店現金付款方式, 退款金額是客人就缺貨品已付的金額。如以信用卡 方式付款, 退款金額需扣除信用卡 所收的手續費用。
已成功付款的訂單, 在不是缺貨的狀況下, 是不能退款。
本店已於本店官網說明某些產品需時由倉庫轉移到本店. 若客戶已提交訂單及付款, 即代表接受此安排, 不能退款.
For Online purchases:
We, amie et copain will take picture for the purchased items & delivery information before delivery. We will take video if any. Customer needs to check if it is correct, if not, please reply us immediately. Otherwise, there is no exchange & refund for the item(s).
If the paid items has been shortage by supplier, we will refund within 48hours. The amount of of refund is based on the amount of the shortage item which client paid if the client pay by cash/ bank transfer. There is service charge by Credit Card if client paid by paypal. Thus, the amount of refund of shortage item, it will be deducted from the service charge by Credit Card.
All paid items cannot refund.
We have mentioned some items need to take time for delivery from warehouse to our store. If you have placed order and paid, that means you have accepted the arrangement. No refund to be accepted under this situation.